Privacy Policy

Last Updated: 20/12/2025

Effective Date: 20/12/2025

Yantai Bopai Packaging Products Co., Ltd. (hereinafter “We”, “Us”, or “The Company”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, and safeguard information obtained through our B2B website https://bovia.co (the “Site”) and our manufacturing services.

This Policy is drafted in compliance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and relevant laws of the People’s Republic of China.

1. DATA CONTROLLER INFORMATION

For the purposes of the GDPR, the Data Controller responsible for your personal data is:

Company Name: Yantai Bopai Packaging Products Co., Ltd.

Registered Address: 

Legal Representative: Wang Xiaoxia

Data Protection Contact: 

Certain data processing activities, including manufacturing-related processing, may be carried out by our affiliated manufacturing entity, Yantai Yijie Cap Manufacturing Co., Ltd., acting under our instructions.

2. TYPES OF DATA WE COLLECT

We operate strictly as a Business-to-Business (B2B) entity. However, we collect personal data related to the employees or representatives of our corporate clients (“Business Contact Data”).

2.1. Information You Provide Directly

  • Identity Data: Name, job title, company name.
  • Contact Data: Business email address, phone/WhatsApp number, shipping address.
  • Transaction Data: Details of quotes requested, products ordered, VAT/Tax ID numbers, and banking details (processed via secure channels).
  • Communication Data: Records of chats via tawk.to emails and inquiries submitted via our quote forms, including records accessible only to a limited number of authorized sales personnel.

2.2. Information Collected Automatically

  • Technical Data: IP address, browser type, operating system, and time zone setting.
  • Usage Data: Information about how you use our Site (pages visited, time spent).

3. LEGAL BASIS FOR PROCESSING (GDPR ART. 6)

We process your data strictly based on the following legal grounds:

Purpose of ProcessingLegal Basis
Order Fulfillment: Processing quotes, manufacturing custom caps, and arranging international shipping.Performance of Contract (Art. 6(1)(b)). Necessary to fulfill your order.
Customer Support: Answering queries via live chat or email regarding technical specs.Legitimate Interest (Art. 6(1)(f)). Ensuring efficient B2B communication.
Compliance: Keeping records for tax authorities, customs declarations, and anti-money laundering checks.Legal Obligation (Art. 6(1)(c)).
Marketing: Sending product catalogs or industry insights (only to existing B2B clients).Legitimate Interest (Art. 6(1)(f)) or Consent (where required).

4. INTERNATIONAL DATA TRANSFERS (CRITICAL NOTICE)

Your data will be transferred to and processed in Mainland China.

The European Commission has not granted China an “Adequacy Decision” regarding data protection. However, strictly for the purpose of fulfilling your business orders, we transfer your data under the following derogation provided by GDPR Article 49(1)(b):

“The transfer is necessary for the performance of a contract between the data subject and the controller or the implementation of pre-contractual measures taken at the data subject’s request.”

By submitting a quote request or placing an order, you acknowledge that the transfer of your data to China is necessary for the performance of pre-contractual measures and any resulting contract for manufacturing and logistics purposes. We implement strict internal security protocols to protect your data, equivalent to industry standards.

5. SHARING OF DATA WITH THIRD PARTIES

We do not sell your data. We share data only with the following trusted third-party processors to facilitate your order:

  1. Manufacturing Affiliates: Yantai Yijie Cap Manufacturing Co., Ltd. (Our factory entity) for production purposes.
  2. Payment Processors: Alibaba.com Singapore E-Commerce Private Limited (for Trade Assurance payments) and banking institutions for international wire transfers (T/T).
  3. Logistics Providers: Third-party freight forwarders (e.g., DHL, FedEx, COSCO) mandated to deliver your goods.
  4. Customer Support Tools: tawk.to inc. (Live Chat Widget). Chat logs are processed by tawk.to in accordance with their privacy policy, available at https://www.tawk.to/privacy-policy/.
  5. Legal Authorities: Customs officers in China and the Destination Country (EU) as required for export/import clearance.

6. DATA SECURITY AND RETENTION

6.1. Security Measures. We use SSL encryption (HTTPS) on our website and restrict access to personal data to employees who need it for manufacturing, sales, or logistics. Access is currently limited to a small number of authorized personnel involved in sales and order management.

6.2. Retention Period. We retain your data only as long as necessary:

  • Quote Data (No Order): Retained for 12 months for potential follow-ups, then deleted.
  • Transaction Data (Order Placed): Retained for 7 years to comply with Chinese tax laws and international trade audit requirements.

7. YOUR RIGHTS UNDER GDPR

If you are located in the EU/EEA, you have the following rights:

  • Right to Access: Request a copy of the personal data we hold about you.
  • Right to Rectification: Correct inaccurate data.
  • Right to Erasure (“Right to be Forgotten”): Request deletion of data (unless we are legally required to keep it for tax/customs purposes).
  • Right to Restriction: Limit how we use your data.
  • Right to Object: Object to processing for direct marketing.
  • Right to Lodge a Complaint: You have the right to lodge a complaint with your local data protection authority.
  • Right to Data Portability: Request transfer of your data to another controller in a structured, commonly used format.

To exercise these rights, please email us at: [Client to Insert Email Address]. We will respond within thirty (30) days of receiving your request. If we require additional time due to the complexity of your request, we will notify you within the initial 30-day period.

8. COOKIES

8.1. Types of Cookies Used. We use the following categories of cookies:

(a) Essential Cookies: Required for the basic functioning of the Site, including session management, security, and load balancing. These cookies are strictly necessary and do not require consent.

(b) Functional Cookies: Enable enhanced functionality such as live chat via tawk.to. These cookies require your consent before being placed.

8.2. Cookie Consent.

(a) When you first visit our Site, you will be presented with a cookie banner that allows you to accept or reject non-essential cookies.

(b) Essential cookies will be placed automatically as they are necessary for the Site to function.

(c) Functional cookies (including those used by tawk. to for live chat) will only be placed if you actively consent via the cookie banner.

(d) You may withdraw your consent or change your cookie preferences at any time by clicking the cookie settings link in the footer / clearing your browser cookies, and revisiting the Site.

(e) Refusing non-essential cookies may affect certain Site features, including Live Chat functionality.

8.3. Third-Party Cookies. The tawk. to live chat widget may set its own cookies if you consent to functional cookies. For information about how tawk .to uses cookies, please refer to their privacy policy at https://www.tawk.to/privacy-policy/.

8.4. Cookie Duration. Session cookies are deleted when you close your browser. Persistent cookies remain on your device for the period specified in the cookie or until you delete them manually.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy to reflect changes in legal or operational requirements. The “Last Updated” date at the top of this Policy indicates when the latest changes were made. We encourage you to review this Policy periodically. Continued use of the Site following any changes constitutes your acceptance of the revised Policy.

10. CHILDREN’S PRIVACY

This Site and our services are directed exclusively to businesses and business professionals. We do not knowingly collect personal data from individuals under the age of 18. If you believe that we have inadvertently collected data from a minor, please contact us immediately at [Client to Insert Email Address] and we will take steps to delete such information.

11. THIRD-PARTY LINKS

Our Site may contain links to third-party websites, including our Alibaba store and logistics partners’ tracking portals. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. CONTACT INFORMATION

For any questions or concerns regarding this Privacy Policy or our data processing practices, please contact us:

Yantai Bopai Packaging Products Co., Ltd.

Address: 

Email: 

Website: https://bovia.co

14. USERS OUTSIDE THE EU/EEA

If you are located outside the European Union or European Economic Area, we process your data in accordance with applicable laws in your jurisdiction. Where the legal bases described in Section 3 are not applicable, we process your data based on your consent (provided when you submit information to us) and our legitimate business interests in fulfilling your orders and providing customer support.